We’re pleased to confirm that our office is now open for business and the Government has said that physical viewings can recommence.
We have already seen an increase in activity and are busy dealing with the the pent-up demand that has built up. We expect the market to be buoyant in the next months as buyers and tenants press on with their urgent property moves.
Our high-quality service is the same, with additional safeguarding procedures to ensure the wellbeing of all our customers and colleagues.
WHAT TO EXPECT?
A fully sanitised office at all times with spaced out desks
Initial contact with us by email, telephone and Zoom
A virtual tour of relevant properties that match your requirements
A pre-viewing health declaration form so you can flag up any symptoms or concerns
An agent who has washed their hands and is wearing PPE to conduct viewings
Handwashing before entry to a property
A one-to-one viewing between agent and the main decision-maker
A fully cleaned property for you to view
Able to inspect the premises whilst the agent waits outside if the property is unoccupied
If the property is occupied the agent will follow you at a safe distance
A follow-up call after the viewing
VIEWINGS
When carrying out viewings, we will only show one household at a time. We ask all viewers to wash their hands or use anti-bacterial gel prior to the viewing and wear gloves and a face covering. We will be asking them not to touch anything during the viewing.
Our teams will also be washing their hands or using anti-bacterial hand gel prior to the visit and will be wearing gloves and face masks. At the end of the appointment we will disinfect any surfaces we have touched such as door handles and light switches.
We would recommend that any occupants vacate the property for the duration of the viewing, however, should this not be possible we will be following the 2m social distancing guidelines.
Prior to any viewings, if anyone at the property shows symptoms of Covid-19 or have been in contact with anyone showing symptoms, please let us know.
If you have any questions, we are available on the phone or on email at any time and will keep in touch regularly over the coming weeks.
EXISTING TENANTS
As you would expect we are taking all sensible precautions to protect our colleagues, customers and clients whilst the Covid-19 situation continues. Our main priority is ensuring the wellbeing of everyone we come into contact with and helping prevent the spread of the virus.
We know that some people may be uncomfortable about us arranging viewings at the moment so we are making sure that we are avoiding risks and constantly updating our procedures to reflect official recommendations.
In essence, we are making sure that you are not exposed to anyone that we suspect is not fit and healthy, likewise, please let us know if there is anyone at the property who may put our colleagues at risk.
New tenants or buyers are happily agreeing when viewing, to avoid physical contact with us, you or the property.
We will continue to be in regular contact and thank you for your understanding.
POTENTIAL VENDOR / LANDLORD
Our high-quality service is the same, with additional safeguarding procedures to ensure the wellbeing of all our customers and colleagues.
If you are thinking of selling or letting and would like some up to date market advice, please give us a call or send a quick email.
VALUATIONS / APPRAISALS
Prior to the valuation, if you or any of your household show any symptoms of Covid-19 or you have been in direct contact with anyone showing symptoms, please let us know.